FROM: Fayette County Chamber of Commerce
DATE: September 25, 2020
RE: Open House/Chamber Ribbon-Cutting: Grand Opening of RDI Connect, a business solutions provider
Connersville, Indiana - On Friday, October 2, 2020, 11:00 a.m., the Fayette County Chamber of Commerce will celebrate the Grand Opening of RDI Connect's new Indiana contact center located in Connersville with a ribbon-cutting at 531 N. Central Avenue (please visit the Chamber's website for map with directions). The Chamber's ribbon-cutting is part of their two-hour Open House (11am to 1pm), which the public is invited to attend to meet their staff, tour the newly renovated facility, and learn about their services. Refreshments and swag-bag give-aways will be part of the day's celebration.
RDI Corporation operates four lines of business composed of contact center outsourcing, managed IT services, market research and analytics, and digital marketing. The company invested over $500,000 to expand this new Connersville location into an 11,000 square-foot state-of-the-art contact center. "We are beyond excited that Connersville is our newest community partner," said Matt Dowd, senior vice president of contact center operations. "We believe in this community and look forward to a long-lasting relationship. Special thanks to Connersville EDG and the state of Indiana for their hands-on help during our site search." This RDI Connect expansion to Connersville will create up to 125 new jobs by the end of 2023.
RDI Connect provides contact center support in an outsourced environment, customized to the needs of the client business. According to new site manager, Jordan Purcell, RDI currently has over 100 clients, ranging from Fortune 500 companies to innovative start-ups in industries including healthcare, telecommunications, financial services, utilities, publishing, home improvement, insurance, education retail and e-commerce. "We are hiring team members to work in-house and work-from-home. Our employees enjoy coming to work in such an engaging environment. RDI Connect is an active community member and hopes to play a key role in the economic development and quality of life in Fayette County for many years to come."
RDI Corporation was founded in 1978 and is headquartered in Cincinnati, OH. The company provides outsourced contact center and technology solutions for businesses, in addition to providing market research and digital strategy to create a full suite of services. For more information about RDI, visit RDICorp.com.
For additional information on the ribbon-cutting or Open House, please contact Gertrud Whitaker-Fayette County Chamber of Commerce at (765) 825-2561, or Jennifer Howell-RDI Corp, Marketing & Brand Manager, at (513) 504-9078.
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